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Privacy commitments

These are concrete commitments — separate from the legal privacy policy and written in plain English. The policy is the binding document; this page is the short version that says what we'll do and what we won't.

  • No ads, ever. No behavioural profiling. No third-party tracking.
  • The parent is the account holder and the only one who can set billing.
  • A child's writing is theirs. They can lock it out of the weekly digest themselves, from a single switch on their own page.
  • Quote consent starts OFF by default. A parent has to opt in before any verbatim child writing appears in a parent digest.
  • We retain child writing for at most 180 days. Automated purges run daily.
  • We publish the full list of every third-party that receives any family data. It lives in the privacy policy.
  • We publish an incident response runbook and a Data Protection Impact Assessment. Most companies don't.
  • We sign a Data Processing Addendum for schools and institutions that ask.
  • We don't sell data. There's no version of this business where selling data makes sense.
  • You can export everything we have or delete it all, from a single page in the app.
  • We email you 14 days before any material policy change, and ask you to re-consent.
  • Our data-protection contact: team@riverschool.app. Reply within 5 business days.
  • Security issues: team@riverschool.app. Acknowledged within 2 business days.

For the binding language, see the full privacy policy and the security page.